10ZiG Technology Privacy Policy
This privacy policy sets out how 10ZiG Technology (“10ZiG”) uses and protects any information that you give 10ZiG Technology when you use this website.
10ZiG is committed to ensuring that your privacy is protected. When personal data by which you can be identified when using this website is collected, you can be assured that it will only be used in accordance with this privacy statement.
10ZiG may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective as of December 8, 2017. By using this website, you’re agreeing to be bound by this policy.
If you would like to ask us about our Privacy Policy then please contact us at the relevant office below.
US Corporate Headquarters
23309 N. 17th Dr. #100
Phoenix, AZ 85027
Email: info@10zig.com
EMEA Headquarters (UK)
Unit S2 Troon Way Business Centre
Humberstone Lane
Leicester
LE4 9HA
Email: info@10zig.eu
Who are we?
We are 10ZiG Technology, an international Thin & Zero Client vendor developing devices for the latest in VDI, Application Delivery and Cloud Technology. The corporate headquarters is situated in the USA whose registered address is 23309, N. 17th Drive., #100, Phoenix, AZ 85027. The EMEA Headquarters is situated in the UK, are registered in England #5601056 and whose registered address is Unit S2, Troon Way Business Centre, Humberstone Lane, Leicester, LE4 9HA.
How do we collect information from you?
We collect certain information from you when you use our website, including use of our contact forms or when you engage with us on our live chat facility.
What type of information do we collect?
Personal information we may collect includes your name, address, email address, IP address, demographics such as country, Zip/Postcode, preferences, interests, data submitted via forms relevant to surveys/offers etc. and the 10ZiG web pages you visit and when. We DO NOT have any purchasing facility on our website so at no point will you be asked to provide payment details.
How do we use the information provided?
How do we use your information?
- Make our services available to you
- Process your orders
- Process Demo Requests, Prospect Registrations, Process Reseller Requests
- Validate your 10ZiG warranty status
- Provide 10ZiG product support
- For statistical analysis
- For Marketing purposes either by phone or email.
Who/why might we share your information?
We do NOT share your data with third parties for marketing purposes.
We may however share your data with third parties to fulfil business obligations to you, including our Channel Partners/Distributors, Technology Partners, or Couriers. For operational reasons, we cannot list these publicly, however you can request access to this information directly by emailing privacy@10zig.com.
Marketing Communication
We would like to keep you informed by phone or email about 10ZiG Prize Giveaways and Winner Status, Offers, Products & Services and News & Events which we think you may be interested in.
EU Residents:
Grounds of Processing
On some occasions we will process your data to send you marketing emails if you have provided direct consent for us to do this.
Your consent may also be obtained by GDPR compliant third-parties on our behalf, for example when you have registered for a tradeshow and given consent to hear from the exhibitors.
You have the right to withdraw this consent at anytime through our communication or by emailing privacy@10zig.com. We will cease to process your data for marketing purposes after consent is withdrawn.
10ZiG may also purchase your data through third-party GDPR Compliant companies. Please see our Legitimate Interest Assessment below.
Legitimate Interests Assessment
10ZiG Technology Ltd has carried out a Legitimate Interests Assessment which is documented as follows.
Purpose of Processing (Purpose Test)
10ZiG Technology Ltd has a legitimate interest to process personal data relating to IT Professionals working in IT Departments across EMEA. The subject data is either collated from incoming sources such as our website forms on www.10ZiG.com, incoming forms and survey entries promoted at physical events or virtually though online events, campaigns, and social media.
In some cases, we may purchase subject data from reputable GDPR compliant research-led data companies such as Cognism and are gathered from publicly available sources and directly from the companies concerned. If you would like to know more about this then please contact privacy@10zig.com.
Lawful Business Objective
The processing of data is necessary to contact data subjects for business-to-business marketing purposes; a lawful business objective specifically identified by the Privacy and Electronic Communications Regulations 2003 (PECR). Recital 47 of the GDPR identifies direct marketing as a legitimate use of personal information.
Reasonable Expectation (Balancing Test)
The data subjects are senior IT Professionals who can reasonably expect to be contacted with marketing material relating to their professional role or based on information they have provided to 10ZiG through sources such as our website forms on www.10ZiG.com, incoming forms and survey entries promoted at physical events or virtually though online events, campaigns, and social media.
Adequate, Relevant & Limited
The data collected is limited to names of IT Professionals, their job titles, company addresses, company landline telephone numbers, corporate email addresses, publicly available social media profiles and technologies that their business uses. In the case of incoming data provided directly by the data subjects to 10ZiG, they may also include limited details about the products they are looking for and their infrastructure, however this is not personal or identifying data and is used to further increase the relevance of our Marketing Communication to them. If a person leaves their role, their name and contact details are deleted from the marketing database.
Opt Out
If a data subject requests that their data is removed from the database, it is suppressed so that it cannot be accessed or added again later. You have the ability to opt-out in all of our communication but if you wish to amend your marketing preferences by email you can do so by emailing us at privacy@10zig.com
Third Party Technology Partners/Partners/Resellers/System Integrators
We may be required, with your consent to pass your information on to our third-party Technology Partners, Channel Partners, Resellers or System Integrators for the purposes of providing technical/sales support, quotations or information you have requested.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Retention of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
How we use cookies
Like many websites, 10ZiG uses automatic data collection tools, such as cookies. These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website.
Google Analytics: This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics uses these cookies, i. e. text files that are saved on your computer and permit the analysis of the use of the website by you. The information generated by the cookie in respect of your use of this website is usually transferred to a Google server in the USA and is stored there. If, however, IP anonymization has been enabled on this website, your IP address will be shortened by Google within the Member States of the European Union or in other states that have signed the Agreement on the European Economic Area. Only in exceptions will the full IP address be transferred to a Google server in the USA and will be shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website and the pages within our website you visit, to compile reports on the website activities and to provide the website operator with additional services associated with the use of the website and the use of the Internet. The IP address transferred by your browser within Google Analytics will not be linked with other data of Google. You have the option to prevent storage of the cookies by implementing the corresponding settings in your browser software; however, we wish to point out to you that in such case you might not be able to use all functions of this website. In addition, you can prevent collection of the data that is generated by the cookie and that refers to your use of the website (incl. your IP address) by Google and processing of this data by Google; for this, download and install the browser plug-in that is available under the following link (https://tools.google.com/dlpage/gaoptout).
Google AdWords Remarketing: We use Google AdWords Remarketing to advertise 10ZiG across the Internet, in particular on the Google Display Network. AdWords remarketing will display ads to you based on what parts of the 10ZiG website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is simply used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to see ads from 10ZiG, you can opt out in several ways:
1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings. https://adssettings.google.com/authenticated
2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. http://optout.networkadvertising.org/#!/
Linked Websites
We may provide links, if necessary to other third-party websites and services that are outside our control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on those websites (and all websites) you visit.
Controlling your personal information (EU Residents)
In compliance with the General Data Protection Regulation (GDPR), EU residents may choose to restrict the collection or use of your personal information in the following ways:
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable . If you would like a copy of the information held on you please email info@10zig.eu.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.